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Careers
Be part of the Oceanbridge Community
Join our fast-paced, supportive, vibrant environment and take your career and work enjoyment to the next level.
Current Vacancies
Customer Services Support - Napier
Oceanbridge Shipping is looking for an additional person to join our small Napier team.
The purpose of this role is to provide high-level service to our customers and provide sales support for the manager.
Responsibilities include:
- Enter, track and follow up orders according to agreed milestones
- Handle customer enquiries, ensuring all communications are of the highest standard
- Logistically consolidate FCL/LCL containers for customers
- Check and approve documentation for the operations and customs teams
- Complete quotes, costings, and rate cards
- Customer visits as required
- Establish reports for customers
- Support Manager with new sales quoting
- Ensure customer communications are entered into Cargowise CRM section
Knowledge and competencies:
- Accuracy and attention to detail
- Good time management skills
- Sound knowledge of Incoterms and supply chain systems
- 2 – 3 years relevant freight industry and product knowledge or a tertiary degree in Supply Chain and Logistics
- Computer literate. Excel experience is essential. EDI (Cargowise) experience preferred but not essential
- Excellent communication skills both written and verbal
If you have the relevant experience and want to provide first-class customer service with an awesome team, send us a cover letter with your CV telling us why you’re the right candidate for the role.
Import Sea Freight - Customer Services/Operations
The Oceanbridge team continues to grow and thrive so if job security and a great workplace culture are important to you, this could be the perfect role for you.
We offer a positive team environment, a great social club, and modern offices located in central Takapuna close to the beach, shops, gyms, and public transport.
- Join a fun team with a focus on great customer sales & service.
- Receive ongoing support and training.
We are looking for import freight operators with a background in shipping or freight forwarding to join our Auckland team. Be part of a successful company where your contribution will be valued. If you have previous international freight experience, we’d love to hear from you.
ABOUT THE ROLE
- Handling consignments from departure origin through to invoicing, final delivery, and file reconciliation for a dedicated customer base
- Liaising with customers and overseas agents
- Liaising with local suppliers including trucking companies, warehouses, and shipping companies.
ABOUT YOU
- Relevant NZ import experience (Minimum 2 years)
- A sound knowledge of Incoterms and NZ freight industry
- Computer literate with good keyboard skills and Cargowise experience
- Accuracy and attention to detail
- Proficiency with numbers and freight calculations
- Great customer service and communication skills, both written and verbal
- Ability to work to deadlines with resilience to work peaks
If you have NZ residency or are a NZ Citizen, and have previous experience in air or sea freight operations or customer service, send your CV with a cover letter telling us why you would be a great addition to the team.
Please note, applications must include a CV and a cover letter to be considered.